We are seeking an experienced and highly motivated Restaurant Manager to oversee the operations of our restaurant. As a Restaurant Manager, you will be responsible for leading a team, delivering exceptional customer service, and ensuring the overall success of the establishment. Your strong leadership skills, business acumen, and passion for the hospitality industry will contribute to creating a memorable dining experience for our customers.
Overview
Languages
English
Education
- Secondary (high) school graduation certificate
Experience
1 year to less than 2 years
Responsibilities:
- Oversee all aspects of restaurant operations, including staff management, customer service, and financial performance.
- Lead and motivate the restaurant team, setting performance expectations and providing ongoing coaching and training.
- Ensure high levels of customer satisfaction by actively engaging with guests, addressing concerns, and maintaining a welcoming atmosphere.
- Develop and implement operational policies and procedures to enhance efficiency, productivity, and quality standards.
- Monitor and analyze sales, expenses, and profitability reports, taking appropriate actions to achieve financial targets.
- Manage inventory, control costs, and optimize resource allocation to minimize waste and maximize profitability.
- Collaborate with the culinary team to develop menus, specials, and innovative offerings that meet customer preferences and market trends.
- Ensure compliance with health and safety regulations, food hygiene standards, and licensing requirements.
- Build and maintain positive relationships with suppliers, vendors, and local community stakeholders.
- Plan and execute marketing and promotional activities to attract customers and increase revenue.
- Stay updated with industry trends, competitors, and customer preferences to drive continuous improvement and innovation.
Requirements:
- Proven experience as a Restaurant Manager or in a similar role within the hospitality industry.
- Strong leadership and management skills, with the ability to inspire and motivate a diverse team.
- Excellent communication and interpersonal skills to interact with staff, customers, and stakeholders.
- Solid understanding of restaurant operations, including customer service, food and beverage, and financial management.
- Financial acumen and experience with budgeting, cost control, and profit management.
- Knowledge of health and safety regulations and licensing requirements.
- Customer-oriented mindset, with a focus on delivering exceptional dining experiences.
- Strong problem-solving and decision-making abilities to address operational challenges effectively.
- Flexibility to work long and irregular hours, including weekends and holidays.
- Previous experience in menu planning, inventory management, and quality control is an advantage.
- Relevant education or certifications in hospitality management or business administration are advantageous.
Tasks
- Plan, organize, direct, control and evaluate daily operations
- Determine the type of services to be offered and implement operational procedures
- Monitor revenues and modify procedures and prices
- Ensure health and safety regulations are followed
- Negotiate arrangements with suppliers for food and other supplies
- Develop, implement and analyze budgets
- Set staff work schedules and monitor staff performance
- Address customers’ complaints or concerns
- Provide customer service
- Recruit, train and supervise staff
Additional information
Work conditions and physical capabilities
- Fast-pacedenvironment
- Work under pressure
- Tight deadlines
- Physically demanding
- Attention to detail
personal suitability
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- organized
- Reliability
- Teamplayer
Who can apply to this job?
The employer accepts applications from:
- Canadian citizens and permanent or temporary residents of Canada.
- Other candidates with or without a valid Canadian work permit.
How to apply
By email
[email protected]
By mail
1555 Central Ave Hwy #3Grand Forks, BCV0H 1H0
Advertised until
2023-08-11
Here are some frequently asked questions to help you gain a better understanding of this Restaurant manager:
What does a restaurant manager do?
A restaurant manager is responsible for the overall management and smooth functioning of a restaurant. Their main responsibilities include:
- Supervising and coordinating restaurant staff, including servers, cooks, and bartenders.
- Ensuring high levels of customer satisfaction by providing excellent service and addressing customer concerns.
- Managing the restaurant’s financial performance, including budgeting, cost control, and inventory management.
- Developing and implementing operational policies and procedures to enhance efficiency and productivity.
- Recruiting, training, and supervising restaurant staff, ensuring they adhere to company standards.
- Planning and organizing restaurant events and promotions to attract customers and increase revenue.
- Ensuring compliance with health and safety regulations, food hygiene standards, and licensing requirements.
- Monitoring and analyzing sales, expenses, and profitability reports.
- Building and maintaining positive relationships with suppliers, vendors, and customers.
- Keeping up-to-date with industry trends and implementing innovative ideas to enhance the restaurant’s competitiveness.
What skills and qualifications are required to become a restaurant manager?
To excel as a restaurant manager, certain skills and qualifications are necessary, including:
- Strong leadership and management skills to supervise and motivate a diverse team.
- Excellent communication and interpersonal skills to interact with staff, customers, and stakeholders.
- Organizational and multitasking abilities to handle multiple responsibilities simultaneously.
- Problem-solving and decision-making skills to address operational challenges effectively.
- Financial acumen and knowledge of budgeting, cost control, and profit management.
- Knowledge of food and beverage operations, including menu planning, inventory management, and quality control.
- Understanding of health and safety regulations and licensing requirements in the restaurant industry.
- Customer service-oriented mindset to ensure exceptional guest experiences.
- Flexibility to work long and irregular hours, including weekends and holidays.
- Previous experience in restaurant management or a related field is typically required.
- Relevant education or certifications in hospitality management or business administration are advantageous.
What challenges do restaurant managers face?
Restaurant managers face a range of challenges in their roles, including:
- Managing a diverse team and maintaining staff morale and performance.
- Handling customer complaints and resolving conflicts to ensure customer satisfaction.
- Adapting to changing customer preferences and market trends.
- Balancing operational demands, such as managing inventory, controlling costs, and optimizing efficiency.
- Dealing with the fast-paced and high-pressure environment of a restaurant.
- Ensuring compliance with strict health and safety regulations and licensing requirements.
- Attracting and retaining skilled staff in a competitive job market.
- Maintaining profitability and managing financial resources effectively.
- Continuously improving the restaurant’s offerings, service quality, and customer experience.